Privacy Notice

Alexander Mills Consulting respects your privacy and is committed to handling your personal information responsibly and transparently.

Who we are

Alexander Mills Consulting Ltd provides consultancy, transformation, leadership, facilitation and programme delivery services.

For the purposes of UK data protection law, Alexander Mills Consulting Ltd is responsible for deciding how and why your personal information is used.

If you have any questions about this notice or how we handle your information, please contact us at:

Alexander Mills Consulting Ltd
2nd Floor College House
17 King Edwards Road
Ruislip
London
United Kingdom
HA4 7AE

Email: hello@alexandermillsconsulting.com
Company number: 13728237

What information we collect

We may collect personal information when you contact us, engage our services or interact with our website.

This may include:

• your name;
• organisation and job title;
• email address and other contact details;
• information you provide through our website enquiry form;
• correspondence between you and Alexander Mills Consulting;
• information relevant to delivering our services; and
• limited technical information required to operate, secure and maintain our website.

We aim to collect only the information reasonably necessary for the purpose concerned.

How we use your information

We may use your personal information to:

• respond to enquiries;
• discuss potential assignments or services;
• prepare proposals or take steps towards entering into a contract;
• deliver and manage consultancy services;
• communicate with clients, prospective clients, partners and suppliers;
• manage our business relationships;
• maintain appropriate business, contractual and financial records;
• meet legal and regulatory requirements; and
• operate, secure and improve our website.

We will not use personal information for purposes that are incompatible with the reason it was originally collected unless we have an appropriate lawful basis for doing so.

Our lawful basis for using your information

UK data protection law requires us to have a valid lawful basis whenever we use personal information. Depending on the circumstances, we may rely on:

Contract

Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legitimate interests

Where processing is reasonably necessary for the operation and development of our business, including responding to business enquiries, managing professional relationships and providing our services.

When relying on legitimate interests, we consider whether our interests are appropriately balanced against your rights and interests.

Legal obligation

Where we need to process information to comply with a legal, accounting, tax or regulatory requirement.

Consent

Where we specifically ask for your consent. Where we rely on consent, you can withdraw it at any time.

Enquiries through our website

When you submit the Start a Conversation form, we collect the information you provide, including your name, organisation, email address, area of interest and message.

We use this information to review and respond to your enquiry and, where appropriate, to discuss potential services or work with you.

Submitting an enquiry does not automatically subscribe you to a mailing list or marketing communications.

Who we share your information with

We do not sell your personal information.

We may share information with trusted organisations that help us operate our business, such as:

• website and hosting providers;
• email and IT service providers;
• professional advisers;
• accountants or other professional service providers; and
• delivery partners or associates where this is necessary for a particular assignment.

Where an organisation processes personal information on our behalf, we expect it to handle that information securely and only for the purposes for which it has been provided.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, contractual, accounting and regulatory requirements.

Different types of information may therefore be retained for different periods.

We periodically review the information we hold and securely delete or anonymise information that is no longer required.

Cookies and website analytics

This website does not currently use Google Analytics, advertising pixels, session-recording tools or other non-essential behavioural tracking technologies.

Our hosting provider may process essential technical information, such as request logs, to deliver, protect and maintain the website and its enquiry form. For further detail, see our Cookies page.

If we introduce analytics or other non-essential technologies in future, we will update this notice and provide appropriate information and consent controls where required.

International transfers

Some technology or service providers we use may process information outside the United Kingdom.

Where this happens, we will take appropriate steps to ensure that personal information receives an appropriate level of protection in accordance with UK data protection law.

Your rights

Depending on the circumstances and the lawful basis being used, you may have the right to:

• request access to personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• request deletion of your information;
• request restriction of processing;
• object to certain uses of your information;
• request transfer of information in certain circumstances; and
• withdraw consent where processing is based on consent.

If you wish to exercise any of these rights, please contact hello@alexandermillsconsulting.com.

Complaints

If you have concerns about how we handle your personal information, please contact us in the first instance so that we can try to resolve the matter.

You also have the right to complain to the UK Information Commissioner’s Office. Visit the official ICO website.

Changes to this notice

We may update this privacy notice from time to time to reflect changes in our services, website or legal obligations.

The latest version will always be published on this website with the date it was last updated.